Cancellation Policy

Cancellation Policy

You are entitled to withdraw from this contract within 14 calendar days.

The withdrawal period shall expire 14 calendar days from the day you or a third party indicated by you, other than the carrier acquired the physical possession of the goods.

To exercise the right of withdrawal, you must notify its decision to withdraw from the contract through a clear statement (eg, a letter sent by post, fax or email) to:

IBERIAN WINES AND FOOD – BON REGAL, S.L.

Passeig del Cementiri, 17 Nau 1

17600 FIGUERES -- SPAIN

email: info@iberianwinesandfood.com

To comply the withdrawal period it is sufficient that the communication concerning the exercise by you of this right is sent before the expiry of the deadline.

Effects of withdrawal

In case of withdrawal on his part, we will refund all payments received from you, including the cost of delivery without undue delay and in any event no later than 14 calendar days from the date on which we report its decision to withdraw from this contract. Proceed to make a refund using the same payment method as you used for the initial transaction, unless you have expressly provided otherwise; in any case, will not incur any costs as a result of repayment. We may withhold the refund until receive the goods.

Stay out of the right of withdrawal perishable goods or products for reasons of protection of health or hygiene, were unsealed after delivery.

You should restore or deliver goods directly to:

IBERIAN WINES AND FOOD – BON REGAL, S.L.

Passeig del Cementiri, 17 Nau 1

17600 FIGUERES - SPAIN

without undue delay and in any case no later than within 14 calendar days from the date on which you communicate its decision to withdraw from the contract. The deadline is met if you send back the goods before the period has ended. You shall bear the direct cost of returning the goods.

Only you will be responsible for the diminished value of the goods resulting from handling, other than as necessary to establish the nature, characteristics and functioning of the goods.

We would remind you to exercise the right of return, products must meet the following requirements:

        a)  No need to be open.

b) They must retain its original appearance, this includes tags, packaging, boxes, instructions, manuals, accessories etc..

c) They must be returned in their original packaging.

d) They have to get in proper condition to our address.